Support

Upon payment your wallet cards will be shipped within 24hrs. It usually takes 2-7 business days through USPS.

Yes. Training online is not only an approved way to earn your certification but, a more efficient way altogether. NCPRF has certified tens of thousands of clients online. Our clients range from nurses, dentists, physicians, chiropractors, teachers, foster parents, industrial workers, healthcare professionals’, and many others.

Yes. We do wish for your good faith in having already been certified in the chosen course before taking the exam, if you wish to skip the course.

All courses are on average 15-25 minutes. Our BLS course is 20-30 minutes.

All exams have 10 (true/false or multiple choice) questions.

If, for whatever reason, you fail the exam you can retry as many times as you would like.

All exams are FREE of charge.

No. You can be certified entirely through NationalCPRFoundation.

All certifications are valid for 2 years.

Our certification and coursework follow the guidelines of the AHA and ECC/ILCOR—meaning: all certificates are accepted.

Our automated system is through PayPal’s Purchase Protection Anti-Fraud Technology Coverage for Consumers and Businesses. Allowing our customers the protection of PayPal gives us and our customers the assurance of a 100% satisfaction. You Do Not need to make a PayPal account to Pay with a Debit or Credit Card.

If your Group Links are not working please clear the cache in your browser. Here are instructions for each browser:

For Chrome users:

1. On your keyboard use
2. Control + Shift + Delete
3. In “Clear the following items from” select “All Time”
4. Click “Clear Data”
5. Close and reopen your browser
6. Retry the link

For Firefox users:

1. On your keyboard use
2. Control + Shift + Delete
3. In “Time range to clear” select “Everything”
4. Click “Clear Now”
5. Close and reopen your browser
6. Retry the link

For Internet Explorer users:

1. Click on the gear in the top right of the browser
2. Select “Internet Options”
3. In the “General” tab under “Browsing History” click on “Delete”
4. On the “Delete Browsing History” window click “Delete”
5. Click OK
6. Close and reopen your browser
7. Retry the link

If clearing your cache doesn’t fix the issue please contact us at support@nationalcprfoundation.com.

1. Login into your Group Portal
2. Scroll down to “My Group Certificates”
3. Select the “Start” and “End” dates
4. Click on the orange buttons below the date range depending on what kind of export is needed
5. “Download Certificates” will send you a PDF of all completed group certificates within the selected date range
6. “Download Wallet Cards” will send you a PDF of all completed group wallet cards within the selected date range
7. “Download Spreasheet” will send you a CSV of all completed group certificates within the selected date range
8. “Download Certificates & Wallet Cards” will send you a PDF of all completed group certificates and wallet cards within the selected date range
9. NOTE: If you have 50 or more completed group certificates, your will receive an email with a link to download your file within 15 minutes from your request

No, we do not offer hands-on training. If your employer has requested you to receive hands-on training please visit  CPR Near Me (also at CPR Near Me Online).

If you didn’t receive your Certificate it’s most likely because the Certificate was caught by your spam folder or blocked by a firewall. Please follow this link: e-Verify & Download to obtain a copy of your certificate and/or verify it’s validity. Please email us at support@nationalcprfoundation.com and we’ll send you a copy of your Certificate.