Support

After payment, your digital certificate is emailed instantly. Hard wallet cards are provided free of charge and discretion, shipped via USPS within 24–48 hours, and arrive within 2–5 business days after shipping. If any issues occur, please contact us. NCPRF does not issue cards for other providers, and official NCPRF cards display the NCPRF logo.

Yes, training online is a recognized form of training for obtaining your certification across a wide range of professions, including nurses, dentists, physicians, chiropractors, teachers, foster parents, industrial workers, healthcare professionals, retailers, childcare workers, farmers, security guards, and many others, however, please check with your employer or licensing board for your specific requirements. For those who require hands-on exercise or a skills-check, please visit CPRNearMe.com.

Yes, you can take the exam anytime. However, you must successfully complete both the course and the exam before purchasing your certification. We offer flexible, self-directed, self-paced training so you can learn at your own pace, direction, and schedule. You can easily navigate between sections, revisit course materials, access helpful tooltips, and move through lessons at your convenience for a seamless training experience.

Course completion times typically range from 1 to 2 hours. However, depending on the course and the trainee’s experience level, training may take anywhere from 45 minutes to 4 hours.

If you do not pass the exam, review the provided feedback and revisit the course materials. If you need additional assistance or have questions, email our support team.

We do not charge for taking the exam.

No, you can be certified directly through National CPR Foundation. However, if your employer or licensing board requires hands-on exercise or a practical examination, please visit CPRNearMe.com.

Depending on the course, certification validity ranges from 1 to 2 years.

Our certificates are widely accepted; however, no universal employer-approval database exists. Acceptance for a particular workplace, license, worksite, or intended use may nevertheless depend on the receiving organization’s requirements. If your employer or licensing board requires hands-on exercise, practical examination, or a different provider, please visit CPRNearMe.com.

Our automated system is through PayPal’s Purchase Protection Anti-Fraud Technology Coverage for Consumers and Businesses. Allowing our customers the protection of PayPal gives us and our customers the assurance of a 100% satisfaction. You Do Not need to make a PayPal account to Pay with a Debit or Credit Card.

If your Group Links are not working please clear the cache in your browser. Here are instructions for each browser:

For Chrome users:

1. On your keyboard use
2. Control + Shift + Delete
3. In “Clear the following items from” select “All Time”
4. Click “Clear Data”
5. Close and reopen your browser
6. Retry the link

For Firefox users:

1. On your keyboard use
2. Control + Shift + Delete
3. In “Time range to clear” select “Everything”
4. Click “Clear Now”
5. Close and reopen your browser
6. Retry the link

For Internet Explorer users:

1. Click on the gear in the top right of the browser
2. Select “Internet Options”
3. In the “General” tab under “Browsing History” click on “Delete”
4. On the “Delete Browsing History” window click “Delete”
5. Click OK
6. Close and reopen your browser
7. Retry the link

If clearing your cache doesn’t fix the issue please contact us at support@nationalcprfoundation.com.

1. Login into your Group Portal
2. Scroll down to “My Group Certificates”
3. Select the “Start” and “End” dates
4. Click on the orange buttons below the date range depending on what kind of export is needed
5. “Download Certificates” will send you a PDF of all completed group certificates within the selected date range
6. “Download Wallet Cards” will send you a PDF of all completed group wallet cards within the selected date range
7. “Download Spreasheet” will send you a CSV of all completed group certificates within the selected date range
8. “Download Certificates & Wallet Cards” will send you a PDF of all completed group certificates and wallet cards within the selected date range
9. NOTE: If you have 50 or more completed group certificates, your will receive an email with a link to download your file within 15 minutes from your request

No, we do not. If your employer requires hands-on exercise or a practical examination, please visit CPRNearMe.com.

If you didn’t receive your Certificate it’s most likely because the Certificate was caught by your spam folder or blocked by a firewall. Please follow this link: e-Verify & Download to obtain a copy of your certificate and/or verify it’s validity. Please email us at support@nationalcprfoundation.com and we’ll send you a copy of your Certificate.

Training requirements vary across different workplaces and industries. While online training is a legitimate and suitable option for many students, specific industries and workplaces may have unique requirements. Please check with your employer or licensing board to learn your specific requirements.